Is it a folder or an application? To me, it sort of looks like a box, or maybe a filing cabinet drawer half open. Once the window with the CD’s contents is open, “What is this?” is a very valid question. I am all for user choice, but in this case, other than open the CD in a window, what exactly is it that the user might want to do with the installer CD? Apparently, it’s too much to ask that the CD’s contents appear in a new Finder window as soon as the CD is mounted. Please note that, even in order to reach that point, I have already had to open the CD in a window manually myself. So instead of a simple drag-and-drop installation process, we get this: But that’s never going to happen, because Adobe Creative Suite is a suite, and that means that it includes all kinds of components that Adobe’s engineers are not able to get installed without asking for the user’s help. Ideally, of course, we should just be able to do drag-and-drop installs. With every new major version of the software, there is always the (admittedly very faint) hope that Adobe’s engineers have finally come to their senses and designed a reasonably user-friendly installation process. It’s not really hard to detect a pattern here, is it?
“ Adobe InDesign CS3 5.0.3 Updater: Why does it require me to quit Safari?”.“ Adobe CS3: More frustration with lousy software update process”.“ Acrobat Pro 7.0: Another pathetic software update experience courtesy of Adobe”.“ Adobe Reader 7: Yet another lousy installer”.“ Adobe Creative Suite Premium: The crappiest installer”.“ Adobe Illustrator CS 11.0.2 Update: Incredible but true”.“ Adobe Acrobat 6.0.2 updater: Talk about confusing”.“ Adobe CS installation: Talk about user-hostile”.I have already written about Adobe’s installers multiple times:
#DOWNLOAD ADOBE CS4 DESIGN PREMIUM. MAC OS X#
No matter how good or bad their software actually is, one thing is for sure: Adobe’s engineers appear to be utterly unable to design a proper Mac OS X software installer.
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